Latino Market

A Smart Investment: Tapping into the Hispanic Market

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It’s not a surprise that the Hispanic market is rapidly growing. So what is the #1 tip when targeting US Hispanics?

Develop strong culturally relevant messages.

Many companies have made the mistake of simply translating their English content into Spanish without considering the consistency of the message.  Seasoned PR and marketing experts within the Hispanic market will tell you that it’s not enough. A “one-size fits all” approach will not work. Spanish is only a small part of a marketing strategy for the Hispanic market, of course, only if your audience prefers Spanish.

Current studies show that Hispanics dislike being viewed as a consumer segment. Instead, Hispanics prefer companies and organizations that make an effort to understand their culture and their needs. Through that process, Hispanics seek to build loyalty with brands that properly represent their voices and unique identity or with brands that empower their heritage by embracing their cultural characteristics.

Let’s take a look at the automobile industry.

eMarketer’s study in 2013 on the new-vehicle sales growth showed the US Hispanic automobile shopper is more likely to buy a car than the general market. Sarah Hasson, Senior Vice President (Automotive) in Univision’s Strategy & Insights Group, conducted a study revealing 20% of all new vehicle sales growth in 2013 were Hispanics.

Clearly, targeting the Hispanic market is a good investment for an automobile company, but what are those companies doing to achieve success?

Univision’s report reveals “leading brands all have awareness in the range of 60% to 71%, which is no surprise, given how active these brands are in Spanish-language media, and the consistent and culturally relevant messaging they’ve employed over the last 20+ years.”

Toyota has been the top-selling brand to Hispanics for over 10 years, due to effective marketing, public relations, community relations and stakeholder and influencer engagement. Toyota is also involved with several Hispanic events and conferences throughout the year to engage with the Latino community and to thank them for their business. “We strive to remain close to the market in order to understand each unique culture and be able to speak about the opportunities that Toyota vehicles provide in the most relevant and respectful way,” said Javier Moreno, manager of external affairs and communications for Toyota Motor North America Inc.

According to Pew Research, Hispanics are the most active group on social media in the United States.  Toyota has used that to their advantage to also engage with Hispanics on social media, using hashtags that are culturally relevant to Hispanics.  Honda, another automobile company successfully reaching the Hispanic market, also used social media to deepen engagement and build relationships with Hispanics by @HondaLatino Twitter account.

Honda and La Agencia have established a four-tier approach to market to U.S. Latinos, which includes cultural enrichment, community support, sports marketing, and product advertising. As a result, Honda’s Civic Sedan and Accord Sedan have been the #1 and #2 selling models to Hispanics for the past 8 years.

If you are seeking to develop culturally relevant programs for the Hispanic market, La Voz Marketing can help!  Click here to read a few case studies about how we helped our clients strengthen their relationship with US Latinos. For more information, contact us at info@lavozmarketing.com.

3 Things You Need to Understand About the Hispanic Market

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Since Hispanics are expected to become the majority demographic, marketers are implementing strategies for their brands aimed at targeting Hispanics. Some brands seem to successfully market to them appropriately while other brands appear to not understand them at all. La Voz Marketing believes understanding the Hispanic culture is key before developing any marketing strategy. Here are three things you should know and fully understand about Hispanics before developing your marketing campaign.

 

Hispanics are not one homogenous group.

Brands continually make the common mistake of assuming all Hispanics are the same. In reality, they descend from various countries throughout Latin America and have different customs.

At home, Hispanics are more likely to speak at least some Spanish than speak English solely. However, Hispanics are more likely to speak English than Spanish away from home.

In Hispanicad.com Hispanic Market Overview Report, 36% of Hispanics are reported to be English dominant inside the home. This number rises to 58% when asked if they are English dominant outside the home. These numbers showcase the importance of developing marketing messages in Spanish and culturally attuned marketing messages in English.

Not all Spanish is the same.

Although Spanish tends to be the primary language, words and phrases vary depending on the country. For example, ‘pura vida’ (pure life) is a popular saying in Costa Rica that is not used anywhere else. In addition, we recommend that you are careful with translations because not all translations carry out the intended meaning.

La Voz Marketing specializes in developing marketing messages for the Hispanic audience and can help you with your marketing needs. For more information, visit lavozmarketing.com.

OC/PRSA 10th Annual Diversity Forum

DIVERSITY_10_Anniversary2-e1405743367778-300x282Last week we attended the OC/PRSA 10th Annual Diversity Forum, hosted by the OC/PRSA Diversity committee. At this luncheon, approximately 40 public relations, marketing and journalism practitioners listened to leading diversity practitioners share information about the progress made and what can be done to improve diversity in the workplace and the marketplace.

Moderator Richard Chang of the OC Register kicked off the discussion with Orange County Census statistics and shared that Orange County is a “majority minority city”.  Chang said public relations practitioners, journalists and marketers share something in common: “We are all trying to reach audiences.” He also stressed that we must be “very thoughtful on who we are trying to reach.”

Joe Keenan of MWW began his presentation by sharing the differences of traditional and current marketing strategies to the LGBT community.  Ads that would not have been created in years past are now running and reflect the New America.  Blurred lines exist in marketing to this coveted audience.

Lynn Jolliffe of Ingram Micro showcased how the company’s diversity objectives and strategies have increased diversity within the company.  Diversity is a component of the company’s corporate social responsibility and the company is attracting top talent because of it.  Lynn Jolliffe’s work at Ingram Micro provides an excellent model for other companies who are looking to increase their diversity.

Anne Dean, APR of Education Management Corporation, introduced statistics that will comprise 2020’s workforce and indicate the racial ethnic diversity in America.  Although racial ethnic diversity is on the rise, progress is limited for Hispanics and African Americans due to a lack of resources and lowered standards in education.  Dean stated that education drives diversity in professions and encouraged listeners to donate or offer resources to organizations that promote education equality.

La Voz Marketing congratulates the OC/PRSA Diversity Committee on its 10th anniversary and its success in the PRSA community.  We look forward to attending the next OC/PRSA diversity event.  For more information about OC/PRSA diversity events, visit http://www.ocprsa.org/programs-events/diversity/.

 

Mexican Independence Day Events in SoCal

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Mexican Independence Day celebrates the end of an eleven year struggle between the Spaniards and the Natives.  On September 16, 1810, Catholic priest Miguel Hidalgo y Costilla rang the church bell in the village of Dolores.  He gave his famous El Grito de Dolores (The Cry of Dolores) where he urged the native Mexicans to take up arms against the Spaniards.  Every year, Mexicans around the world celebrate this special holiday. Here is a list of Mexican Independence Day events you can attend in Southern California.

Fiestas Patrias

September 13, 14, 2014 12 p.m.-10 p.m.

4th Street from Broadway to Minter, Santa Ana, CA

For more information, visit http://www.ci.santa-ana.ca.us/parks/DowntownStreetFestivals.asp

Mexican Independence Day

September 13-14, 2014 10 a.m.-10 p.m.    

Olvera Street, El Pueblo de Los Angeles Historical Monument, Downtown Los Angeles

For more information, visit http://www.elpueblo.lacity.org/index.htm

Fiestas Patrias

September 13-14, 2014 12 p.m.-5 p.m.

Citadel Outlets 100 Citadel Drive #480, Los Angeles, CA 90040

For more information, http://www.citadeloutlets.com/

Aquarium of the Pacific Baja Splash Cultural Festival

September 27-28, 2014 9 a.m.-6 p.m.

Aquarium of the Pacific 100 Aquarium Way, Long Beach, CA 90802

For more information, visit http://www.aquariumofpacific.org/events/info/baja_splash_cultural_festival/

What are you waiting for? Develop a Connection with Hispanic Millennials.

Hispanic Millennials

Brands should invest marketing dollars in Hispanic Millennials.   A Telemundo Case Study called “Who is the New America” reveals that there are 50 million Hispanics in the United States that possess $1 trillion of disposable income in total.  They outspend Non-Hispanics in electronics, clothing, beauty products, CDs, and groceries.  Latino Millennials currently make up 46% of the Hispanic population and are members of the fastest growing demographic in the United States.

To connect with the Hispanic millennial, brands must understand how they like to communicate and their passion points. Approximately 64% of the Latino youth are Spanish dominant/bilingual and connect emotionally with Spanish or ‘Spanglish” messaging.  A Nielsen, Univision Communications and Starcom Media Vest Group study, “The Bilingual Brain”, found Spanish Ads to be more effective in driving emotional engagement and memory activation than their English counterparts.  The Hispanic millennials in the study were more engaged with a Spanglish Ad following English programming in comparison to Spanglish ads following Spanish programming.

When creating brand messaging, marketers need to look beyond simply translating an English message.  Instead, they should focus on the fact that historical context and cognitive abilities play an influential role in how Hispanics perceive an advertisement.

LVM provides insight to its clients on the Hispanic millennial ‘voz’ or voice and helps them identify brand-specific passion points that will engage this growing audience.  Through experience, we know that Hispanic millennials are receptive to brand messaging when communicated in the right way.

Female Entrepreneurs Lead Latin American Economy Forward

shutterstock_126761300A recent article published in Women2.0, written by Rania Anderson, Founder & President, The Way Women Work shed some interesting light on the Future of the Latin American economy and how it is being influenced and led by female leaders and entrepreneurs.

“The only thing that stabilizes markets is growth…[that] will come from the entrepreneurial sector, and most especially from the growth of women entrepreneurs” said Anderson. We were inspired by the countless examples she gave, showing how how the women entrepreneurs of the Latino community are leading their economy forward.

Anderson enlightenment began while she was in Argentina, meeting with several women entrepreneurs who were influential figures in a wide range of segments. Among these were Denise Abulafia, co-founder and CEO of Educatina, a Khan Academy equivalent in South America. Educatina has generated over 3000 education videos, helps over 300,000 students per month and continues to grow.

She went on to say that having a more formal business mentor is a relatively new practice in Latin America, but one that is expected to stick. This is among the many ways females are coming together in support for one another in the Latino community and strengthening their growing foundation of leadership. Click here to read the full article.

Here at La Voz Marketing we are proud to see the influence and success that these female leaders are having on their community and economy as a whole.

Get Ready For The 21st Annual San Diego Latino Film Festival

The 21st Annual San Diego Latino Film FestivalThe 21st annual San Diego Latino Film Festival is taking place March 13-23, at the Media Arts Center in San Diego, California. This is a highly-anticipated event, that is a true gem in the Latino community, showcasing the authentic arts and talent of influential individuals through educational, creative and production oriented programs. The Media Arts Center San Diego (MACSD), is a non-profit organization that blossomed through the expansion of the San Diego Film Festival (SDLFF), and partners with them to deliver the annual event. Throughout the ten-day festival, the organization offers diverse, statewide programs and services to residents and visitors, as well as independent and amateur filmmakers. With a mission to challenge the historical exclusion of under-represented communities from the media arts field, and distorted images of a Hispanic communities by mainstream media; the organization takes pride in this influential affair.

The annual film festival works to introduce its audiences to contemporary US-Latino and Latin American cinema, which is otherwise unexposed to the public. It spotlights women filmmakers, a youth media showcase, Gay and Lesbian films and filmmakers among others that are often disregarded. Educational, creative and production oriented programs reach undeserved youth, and residents, while providing MACSD with opportunities for community-based collaborations and the ability to carry out their mission. The event will feature workshops, VIP parties and special guests throughout.

The event is easy to attend, as the Amtrak of California is offering special routes to and from the event destination. Click here for further transportation details.

To learn more about the The 21st annual San Diego Latino Film Festival, visit their website at fest.sdlatinofilm.com.
For more ways to get involved with The Media Arts Center in San Diego, go to their website: mediaartscenter.org.

Big-Name Brands Focus Marketing Efforts Toward Hispanic Consumers

As the Latino community grows and the demographic increases in spending power and population, big brands are targeting the community through redefined marketing efforts.

An article in USA TODAY Hispanic Living magazine, written by Michael D. Hernandez, highlights a key player in the Hispanic marketing world. Fred Diaz, who joined Nissan Automotive in April 2013 to lead the company’s day-to-day operations in the U.S., was pleased by the automaker’s budget devoted to Hispanic marketing.

“There was no need for me to do any arm-twisting or insisting that we needed to do more,” said Diaz, who had previously served as CEO of Chrysler’s Ram Truck division, and is credited with helping build the truck into a popular brand with Hispanic consumers.

Walmart and McDonald’s are among other brands following Nissan’s lead, stretching their budgets to reach the $1.2 trillion Hispanic consumer market. According to Advertising Age magazine, Hispanic media spending in the U.S. grew to $7.9 billion in 2012, a statistic that justifies Walmart’s strategy in setting out to double its multicultural marketing in hopes enhance outreach. According to research, these companies have the right idea; the Selig Center for Economic Growth reports that this demographic will account for about 11 percent of all purchasing power by 2017.

“It’s a pretty excmcdonalds13iting time, and the (Latino) community is coming into its own by embracing, like never before, these cultural elements such as music, food and novelas,” saids Jorge Plasencia, chairman and CEO of República ad agency in Miami. Audiences can expect to continue seeing more dual-language advertising campaigns in the media, as big-name brands focus marketing efforts toward Hispanic Consumers.

Here at La Voz we offer special expertise in the Latino market, providing unparalleled insight into reaching and positively impacting this community. Led by experienced bi-cultural and bilingual marketing professionals, we connect our clients with this diverse, dynamic and brand-loyal audience through innovative campaigns.

Society’s Newest Influential Segment: Upscale Latinos

Upscale Latinos are the most influential segment since the baby boomers, according to a recent report by Nielsen and the Association of the Hispanic Advertising Agencies.  Defined as Hispanic households earning $50,000 to $100,000 in annual income, this sophisticated market of upscale Latinos will drive shifts in purchasing behavior, brand relationship and category consideration, providing lifetime value and upside opportunities for many high-end, luxury brands.

Upscale LatinoThe report found that 15 million upscale Latinos in the U.S. accounted for 29% of the country’s Hispanic population in 2012, 37% of the group’s total spending power and is expected to double in size by 2050.  It also found that upscale Latinos are younger than upscale non-Hispanic Whites (33 years old compared with 39 years old) and they live active lifestyles, often with young families.

While reading through the report, we found some additional characteristics that we felt were necessary in describing this new age of boomers.

Homeowners and Financially Savvy

The report found that half of upscale Latinos have investments: 86% maintain savings accounts and 50% are more likely to manage their financial accounts from their mobile device.  The report also found that they were more likely to invest in the stock plans their employers provide them.  In fact, they invest more in mutual funds than the total U.S. Hispanic population (21% vs. 16%).

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